1. Scope and who we are
Functional AI Solutions is operated by 包亞力 ("we", "us", or "our") in Tainan, Taiwan. This policy explains how we handle personal information when you visit functionalaisolutions.com, contact us about our products or partnerships, or apply to work with us.
This policy covers the public corporate website only. A customer product or service may have additional privacy terms, a data-processing agreement, or a product-specific notice.
2. Information we collect
Information you send us
When you email us, we receive the information you choose to provide, such as your name, email address, company, role, the content of your message, and any attachments.
Recruitment information
If you apply for a role, we may receive your CV, work history, portfolio, contact details, interview notes, and other information you provide during the recruitment process. Please do not send sensitive personal information unless it is necessary for your application.
Technical information
Our hosting and security providers may automatically process limited technical information, including IP address, browser and device information, requested pages, timestamps, and security events. We use this information to deliver, secure, and troubleshoot the website.
Local storage and external links
The website stores your language preference in your browser's local storage. It does not use advertising cookies or cross-site tracking. External sites, such as Facebook, receive information only when you choose to follow their links.
3. How and why we use information
We use personal information to respond to enquiries, discuss and provide our services, assess applications, communicate with candidates, operate and secure the website, maintain appropriate business records, and comply with legal obligations.
Where applicable law requires a legal basis, we rely on steps requested before entering a contract, performance of a contract, our legitimate interests in operating and protecting our business, compliance with legal obligations, or consent where we specifically request it.
5. International processing
We operate from Taiwan and use providers that may process information in other countries. Where required, we use appropriate contractual or legal safeguards for international transfers.
6. Retention
We generally retain business enquiries for up to 24 months after the last meaningful contact. We generally retain information about unsuccessful job applicants for up to 12 months after the hiring decision. We will ask for permission before keeping an unsuccessful applicant's information longer for future opportunities.
We may retain information for a different period where reasonably necessary for an ongoing customer or candidate relationship, security investigation, legal claim, accounting requirement, or other legal obligation. When retention is no longer necessary, we delete or anonymize the information.
7. Security
We use reasonable technical and organizational measures designed to protect personal information, including access controls and protection of data in transit. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
If we become aware of a personal-data incident, we will investigate, take reasonable steps to contain and address it, notify affected individuals, and report it to the Personal Data Protection Commission or another competent authority when required by applicable law.
8. Your rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent and lodge a complaint with the Personal Data Protection Commission or another competent authority.
Under Taiwan's Personal Data Protection Act, applicable rights may include inquiry and review, obtaining a copy, supplementation or correction, and requesting that collection, processing, or use cease or that data be deleted, subject to legal exceptions.
9. Children's privacy
This website is intended for businesses and job candidates and is not directed to children. We do not knowingly collect personal information from children through this website.
10. Changes to this policy
We may update this policy when our website, practices, or legal obligations change. The date above shows the latest revision.
This notice is available in English and Traditional Chinese. If the versions differ, the English version controls unless applicable law requires otherwise.
11. Contact us
For privacy questions or to exercise your rights, contact legal@functionalaisolutions.com.